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To compliment or thank a City employee, please click on the link below:
Your comments will be reviewed by a supervisor within 24-48 hours. You may also share your compliments in person at City Hall, 1006 S Shore Drive Clear Lake Shores, TX 77565, or by phone at 281-334-2799.
The City of Clear Lake Shores and its employees strive to provide excellent customer service for all residents and visitors. If you think we can do better or you wish for us to be aware of a specific issue where we may have fallen short, please click on the link below to submit your comments:
Your comments will be reviewed by a supervisor within 24 hours. You can also report a concern in person at City Hall, 1006 S Shore Drive, Clear Lake Shores, TX 77565, or by phone at 281-334-2799.
If you wish to file a complaint involving a police officer, you must go in person to the Clear Lake Shores Police Department, 1006 S Shore Drive, and request a complaint form.
Police complaints are only accepted during regular business hours: Monday through Thursday, from 8:00 a.m. to 5:00 p.m., and Friday from 8:00 a.m. to 12:00 p.m.
We appreciate your feedback and will work to improve our processes and communication as needed.